Patient Coordinator

Role Summary

As a Patient Coordinator at H2 Health, you will bridge patient care with administrative excellence, serving as the first point of contact for patients and ensuring smooth clinic operations.

Key Responsibilities

• Coordinate patient appointments, verify insurance, and handle referrals
• Maintain and update patient records with accuracy and confidentiality
• Aid with front desk operations, including answering phone calls and managing inquiries
• Work closely with clinicians and administrative staff to enhance patient experience
• Ensure a welcoming and organized clinic environment

Requirements

• High school diploma or equivalent; additional education in healthcare administration is a plus
• Minimum of 1 year experience in a healthcare or medical office setting
• Knowledge of medical terminology and insurance processes
• Exceptional interpersonal and communication skills
• Familiarity with Electronic Medical Records (EMR) systems and basic computer skills
• Proficiency in using office software and electronic health records (EHR) systems

Benefits

• Competitive compensation
• Flexible scheduling to support work-life balance
• Career advancement and professional growth
• 401(k) with match
• Supportive, clinician-led team culture