Patient Coordinator
H2 Health · Asheville, NC · 1 mo ago
On-siteAdministrativeFull-time
Role Summary
As a Patient Coordinator at Physio Physical Therapy, you will bridge patient care with administrative excellence, serving as the first point of contact for patients and ensuring smooth clinic operations.
Key Responsibilities
- Coordinate patient appointments, verify insurance, and handle referrals
- Maintain and update patient records with accuracy and confidentiality
- Aid with front desk operations, including answering phone calls and managing inquiries
- Work closely with clinicians and administrative staff to enhance patient experience
- Ensure a welcoming and organized clinic environment
Requirements
- High school diploma or equivalent; additional education in healthcare administration is a plus
- Minimum of 1 year experience in a healthcare or medical office setting
- Knowledge of medical terminology and insurance processes
- Exceptional interpersonal and communication skills
- Familiarity with Electronic Medical Records (EMR) systems and basic computer skills
- Proficiency in using office software and electronic health records (EHR) systems
Benefits
- Competitive compensation with performance-based bonuses
- Flexible scheduling
- Career advancement and professional growth
- Full benefits: medical, dental, vision, and 401(k) with match
- Generous PTO, paid holidays, and company-paid life insurance
- Supportive, clinician-led team culture
About the Company
We are committed to supporting our patients' success and fostering a welcoming and organized clinic environment. Join us in making a positive impact on our patients' lives every day!
Equal Opportunity Employer
Physio Physical Therapy is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.