Patient Coordinator

About the role

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.

Responsibilities

• Facilitate patient flow
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in person requests
• Manage patient flow in the office
• Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule
• Complete daily reconciliations / close day / countdown cash drawer
• Perform general office duties and cleaning as assigned

Requirements

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Qualifications

• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Desire to gain industry knowledge and training
• Desired to grow, adapt, and accept change
• Consistently creates a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

Skills

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Outlook

Benefits

• Full benefits package, including Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive base pay
• Employee discounts

Pay

Competitive base pay

Schedule

Full Time

Office hours: Monday-Friday 8am-5pm, with an occasional late night until 6:30pm

You may need to work a little earlier/later as needed