Patient Coordinator

About the role

A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. We strive to provide the best care possible for patients to help our communities be healthier, feel better, and smile with confidence. We are seeking a Patient Coordinator who shares our passion for patient care and education, as well as creating a welcoming environment.

Responsibilities

• Greet patients and their families, making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Maintain a productive schedule for the day and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Balance nightly deposits and complete credit card processing

Requirements

• High school diploma required; a degree or additional education in a business or healthcare discipline preferred
• Minimum of two (2) years’ experience in a dental, medical, healthcare, or customer service environment
• Knowledge of dental insurance and explanation of benefits preferred
• Excellent communication skills with both the team and patients
• Proficient with Microsoft Office products and working with dental software; Dentrix experience strongly preferred

Benefits

As a valued team member, you’ll enjoy a rewarding career with growth opportunities and a comprehensive benefits package for full-time Patient Coordinators:

• Medical, Dental, and Vision Insurance
• Life Insurance, Short-Term and Long-Term Disability Insurance
• Flexible Spending Accounts
• Wellness Program
• Paid Time Off and Paid Holidays
• Employee Referral Program Bonuses
• Quarterly Bonus Opportunities
• 401k
• Career Growth Opportunities

Pay

Hourly rate $21 - $23 USD