Patient Coordinator
Avance Care · Apex, NC · 1 wk ago
HealthcareFull-time
Selected Responsibilities
- Meet, greet, and assist patients promptly, efficiently, and in a professional manner
- Set up new patients and update current patients’ information in the EMR system
- Schedule and reschedule appointments, as well as coordinate walk-in patients
- Answer phone calls promptly and relay messages when necessary
- Maintain the front desk and reception area in an organized, orderly fashion
- Collect co-payments, deductibles, and co-insurances
- Process referrals and provide complete and accurate referral information to our patients
- Balance cash register and ensure all credit payments are accurate
- Explain fees, services, and policies
Other Priorities
- Strong verbal and written communication
- Ability to maintain confidentiality and integrity
- Growth mindset
- Flexibility and resilience
Requirements
Preferably brings a related degree and at least one year of Medical Front Desk experience.
Benefits
A comprehensive benefits package available on the first of the month following 30 days of employment.
Pay
Details TBA
Schedule
Full-time role involving 12-hour weekday shifts and a rotating weekend schedule.