Patient Coordinator

Primary Responsibilities

• Greet patients and their families making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Maintain a productive schedule for the day and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Complete all administrative tasks accurately and timely

Qualifications

• A high school diploma is required, a degree or additional education in a business or healthcare discipline is preferred
• Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service environment
• Knowledge of dental insurance and explanation of benefits is preferred
• Excellent communication skills with both the team and patients are required
• Proficiency with Microsoft Office products is essential, experience with dental software is preferred
• A current CPR certification or the ability to obtain one within 30 days is required