Patient Care Technician - Urology - Full Time Evening (3:15pm-11:45pm)

About the role

The Patient Care Technician functions as a caregiver for a specific patient population in order to achieve desired outcomes. This position focuses on expanding knowledge and skills, providing effective direct and indirect care as part of the interdisciplinary team to a variety of complex patients. Under the direction and supervision of the registered nurse, the technician promotes patient satisfaction, comfort, and safety.

Responsibilities

• Provides patient care, based on physical, psychosocial, education, safety, and related criteria, appropriate to the age of the patients served in assigned service.
• Ongoing communication with patients, nursing colleagues, and other members of the health care team regarding patient's status and rendered care.
• Takes self-directed or self-motivated initiative to do more than is expected or required in the job, acting before being required to by events, improving job performance, and/or creating new opportunities.
• Participates in interdisciplinary collaboration of the patient's plan of care from admission to discharge to ensure safe transitioning and continuum of care.
• Participates in Unit/Department Performance Improvement [PI] activities.

Specific Job Functions

• Welcomes patients and checks for proper identification bracelets.
• Prepares the patient for assessment/admission, physical examination and procedures.
• Recognizes and responds to opportunities to enhance patient satisfaction.
• Demonstrates the knowledge and skill necessary to provide care appropriate to age of patients on the unit.
• Obtains clinical data, temperature, pulse, respirations, blood pressure, O2 saturation and documents findings in patient record and notifies RN immediately of abnormal results.
• Draws intravenous or capillary blood from newborn through geriatric aged patients using proper aseptic collection techniques, assures appropriate labeling and processing of specimens to expedite throughput of patients.
• Performs venipuncture for laboratory tests.
• Performs EKG for patients as directed.
• Affirms the presence, functionality and cleanliness of all necessary equipment.
• Checks and maintains code cart, O2, and other emergency medical equipment as directed.
• Applies bandages, slings, compression boots and hypothermia blankets according to standard as directed by RN.
• Assists in the transport of patient to departments or units upon request.
• Assists with preparation as necessary assuring the patient is assisted with meals/ or fed as needed.
• Checks inventory of assigned area and restocks as directed.
• Ensures room environment is prepared for admission.
• Provides direct hygiene and comfort care to patients including bathing, toileting, oral hygiene, incontinent care, and bed making.
• Assists the patients with dressing/undressing and placing patient belongings in the appropriate bag labeled with completed property checklist.
• Marks the return of clothing to family of patient.
• Performs and documents glucose finger sticks and collects other specimens as directed.
• Provides postmortem care.
• Obtains and documents patient weights and observes and documents patient's intake and output.
• Provides a safe patient environment by answering call lights promptly, communicating with the RN immediately for any change in the patient's condition.
• Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs not limited to (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).

Qualifications

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Completion of one of the following: Certified Nursing Assistant, Medical Assistant or Patient Care Technician program or Fundamentals of Nursing program from an accredited school of nursing or HMH PCT Apprenticeship Program.
• Or equivalent medical background experience, such as EMT, Home Health Aide, CMA, MA, PCT, Nursing Assistant.
• Note: Candidates that have not completed one of the programs but meet the other requirements will be considered for selection into the HMH PCT Apprentice Program. If selected, the candidate will be hired into the role of PCT Apprentice. Upon successful completion of the HMH PCT Apprenticeship Program, the candidate will be transferred to the Patient Care Technician role.
• The ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for improving the lives of our patients and their caregivers, an exceptional focus on teamwork, dedication to ongoing education and the ability and passion to deliver the highest quality of care and service based on a strong sense of patient focus are all required.
• Experienced or certified in phlebotomy and checking EKG, vital signs and blood sugar preferred.
• At least one (1) year PCT or CNA experience in a hospital setting strongly preferred or eligible for the HMH PCT apprentice program.
• Certified Nursing Assistant, Certified Medical Assistant or Patient Care Technician who has successfully completed a PCT program which includes Phlebotomy, EKG and nursing assistant course both in the theoretical and clinical setting.