Patient Care Technician (PCT)

About the role

WellNow Urgent Care offers competitive salaries and a comprehensive benefits package including continuing education options. With over 150 locations across multiple states and growing, there are opportunities for career advancement and transfer between facilities.

Responsibilities

• Patient Care: Take patient history, obtain vital signs, perform phlebotomy, complete lab paperwork, schedule ancillary care, assist providers with exams and testing, document patient history, and maintain confidentiality.
• Reception: Greet patients, complete registration, explain insurance options, answer and triage phone calls, collect patient responsibility, print, scan, and fax reports, and clean the clinic.
• Occupational Medicine: Ensure accurate completion and timely scanning of occupational medicine documentation, complete DOT and non-DOT physicals, conduct drug screens, and perform vision and audio testing.

Requirements

• Minimum 6+ months of experience as a Patient Care Technician or similar role, or equivalent education/certification in a related healthcare specialty.
• Preferred experience in Urgent Care, Occupational Medicine, and/or Phlebotomy.
• Ability to identify equipment problems and correct them or notify the team leader.
• Establish and maintain effective relationships with staff, patients, and families.
• Computer skills, including registering patients on the EMR system.
• CPR certification.
• Educational requirements: High School Diploma or GED.
• Preferred certifications: EMT Basic, Clinical Medical Assistant (CCMA), Certified Medical Assistant (CMA), Registered Medical Assistant (RMA).

Qualifications

• Detail-oriented with proven ability to work accurately under pressure.
• Strong communication skills, including grammar, spelling, and verbal abilities.
• Customer service orientation and friendly demeanor.

Skills

• Effective communication and interpersonal skills.
• Attention to detail and accuracy.
• Teamwork and collaboration.
• Problem-solving and critical thinking skills.

Benefits

• Free urgent care visits for you and your eligible dependents.
• Scrubs provided for a professional and comfortable work environment.
• Monthly bonus based on performance and productivity.
• 401(k) plan with a company match.

Pay

Starting at $21.00 per hour.

Schedule

Hours vary depending on location and department.