Patient Care Technician (PCT)

About the role

WellNow Urgent Care is dedicated to creating a supportive work environment that values its employees and offers competitive compensation and benefits.

Responsibilities

• Patient Care: Take patient history, obtain vital signs, perform phlebotomy, complete lab paperwork, conduct point of care testing, schedule ancillary care, assist providers with exams, and document patient history and findings.
• Reception: Greet patients, complete registration, explain insurance options, answer phone calls, collect patient responsibility, print, scan, and fax reports, and maintain clinic cleanliness.
• Occupational Medicine: Ensure accurate completion of occupational medicine documentation, complete DOT and non-DOT physicals, conduct drug screens, alcohol tests, hair collections, pulmonary function tests, and audiograms.

Requirements

• Minimum 6+ months of experience as a Patient Care Technician or similar role; or equivalent education/certification in a related healthcare specialty.
• Preferred experience in Urgent Care, Occupational Medicine, and/or Phlebotomy.
• Ability to identify equipment problems and correct them or notify the team leader.
• Establish and maintain effective relationships with staff, patients, and families.
• Computer skills, including registering patients on the EMR system.
• CPR certification.
• Educational background: High School Diploma or GED required; preferred certifications include EMT Basic, Clinical Medical Assistant (CCMA), Certified Medical Assistant (CMA), Registered Medical Assistant (RMA).

Qualifications

• Excellent listening and note-taking skills.
• Strong communication skills, including grammar, spelling, and verbal abilities.
• Detail-oriented with the ability to work accurately under pressure.
• Team player with friendly and customer service orientation.

Skills

• Effective communication and interpersonal skills.
• Attention to detail and accuracy.
• Problem-solving and decision-making abilities.
• Time management and multitasking skills.

Benefits

• Competitive salary starting at $21.00 per hour.
• Parental leave.
• Continuing education opportunities.
• Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage.
• 401(k) plan with a company match.
• Monthly bonus based on performance and productivity.
• Free urgent care visits for you and your eligible dependents.
• Scrubs provided for a professional work environment.
• Opportunities for promotional growth as the company expands.

Pay

Starting at $21.00 per hour.

Schedule

Hours vary depending on location and department needs.