Patient Care Technician - ED Observation Unit

About the Role

This position involves providing patient care, assisting with procedures, and supporting therapies such as physical, respiratory, and cardiopulmonary treatments. The candidate performs core nursing assistant duties including vital signs, specimen collection, and Foley care, while also executing at least four specialized tasks like phlebotomy, EKG, dressing changes, or IV removal. They ensure equipment issues are reported, communicate effectively across departments, and foster respectful relationships. The role includes instructing patients and families, supporting safety and workplace policies, and documenting care accurately. Additionally, the technician may develop advanced skills such as phlebotomy, IV removal, or EKG interpretation based on departmental needs.

Responsibilities

• Provide patient care and assist with medical procedures
• Support physical, respiratory, and cardiopulmonary therapies
• Perform core nursing assistant duties: vital signs, specimen collection, Foley care
• Execute specialized tasks such as phlebotomy, EKG, dressing changes, or IV removal
• Report equipment issues and communicate effectively across departments
• Foster respectful relationships with patients, families, and staff
• Instruct patients and families on care procedures
• Support safety and workplace policies
• Document care accurately
• Develop advanced skills (e.g., phlebotomy, IV removal, EKG interpretation) as needed

Requirements

• High school diploma or GED
• Healthcare experience or relevant training
• Completion of a patient care technician program
• eRecord training

Qualifications & Skills

• Preferred certifications: EMT, Paramedic, CPR, ACLS
• Strong communication and cultural competence
• Teamwork and collaboration skills
• Adherence to safety policies
• Proactive learning and responsibility for duties
• Support for departmental initiatives