Patient Care Technician

ATTENTION! $1,000 SIGN ON BONUS!

About the role

Gateway Rehab Center (GRC) is seeking a dedicated full-time Patient Care Technician to join our team at the REST Program in Waynesburg, PA. In this critical role, you will help support patient recovery by monitoring medication self-administration, facilitating therapeutic activities, and providing direct support to individuals receiving treatment.

GRC's Patient Care Technicians play a vital role in maintaining a safe, supportive, and recovery-focused environment. As a Patient Care Technician, you will work directly with patients to promote medication safety, encourage treatment engagement, and support daily therapeutic programming. This is more than just a job—it's an opportunity to help individuals build a foundation for lasting recovery while making a meaningful impact every day.

Why You'll Love Working at GRC

• Mission-driven work supporting individuals and families impacted by addiction.
• A collaborative team environment focused on safety, accountability, and recovery.
• Opportunities to make a meaningful difference in patients' lives every day.

Responsibilities

• Complete medication self-administration training and demonstrate competency.
• Monitor patient medication self-administration and therapeutic treatments.
• Ensure medication documentation is accurate, complete, and compliant.
• Educate patients on safe medication practices and adherence to program policies.
• Conduct medication cart audits.
• Facilitate discussion groups and therapeutic activities.
• Monitor patient behavior and provide appropriate support.
• Document observations, patient care, and patient interactions.
• Coordinate and collaborate with clinical, medical, and administrative departments.
• Conduct patient handbook orientation.
• Conduct searches of patient belongings, rooms, and person as required.
• Serve as a liaison between clinical staff, medical staff, and patients.
• Assist patients with assessment forms and intake paperwork.
• Support communication with family members, friends, and referral sources.
• Assist with crisis intervention efforts.
• Transport patients to appointments, support groups, activities, and other assigned destinations.
• Complete progress notes and maintain accurate patient records.
• Collect urine specimens and complete required drug-screening documentation.
• Provide post-discharge contacts and referrals under therapist direction.
• Monitor activities of daily living (ADLs), including chores, behaviors, and grooming.
• Attend mandatory GRC trainings.
• Perform other duties as assigned.

Requirements

• High school diploma or GED.
• Medical Assistant, Nursing Assistant, CNA, Medication Technician, or EMT experience preferred.
• Ability to pass a Pennsylvania Criminal Background Check.
• Ability to obtain Pennsylvania Child Abuse and FBI Fingerprinting clearances.
• Pass a pre-employment drug screen.
• Complete a 2-step TB test.
• CPR/First Aid certification or ability to obtain certification.
• Clean driving record with the ability to transport patients as assigned.
• If in recovery from substance use disorder, a minimum of 18 months in recovery.

Skills

• Ability to monitor medication self-administration following established procedures and training.
• Strong commitment to ethical practices, confidentiality, and professionalism.
• Effective verbal communication and interpersonal skills.
• Ability to listen without judgment and build trusting relationships.
• Demonstrated empathy, compassion, and understanding.
• Strong organizational and documentation skills.
• Ability to work collaboratively in a team-based treatment environment.

Benefits

• Comprehensive benefits package, including contribution toward the medical insurance plan of your choice: Highmark or UPMC.
• Access to employee discount programs and additional supportive benefits.

Work Conditions

• Substance Use Disorder Treatment Facility.
• Required to remain awake and alert while on duty.
• Mandatory staffing coverage when necessary to maintain a safe treatment environment.
• Favorable working conditions with minimal physical demands.
• Moderate mental demands associated with responding to multiple patient needs.
• Minimal to moderate exposure risk to blood, body fluids, and respiratory infectious agents.