Patient Care Technician

Why DelRicht Research? Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustainable opportunity for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you! Who We Are DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states. DelRicht Research has been recognized as a Top Workplace for the past 4 years in a row! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction. Patient Care Technician’s Main Objective: Overall, the Patient Care Technician is responsible for providing quality, excellent patient care and a great experience for our patients in our clinical research studies: Patients have a fun, positive and comfortable experience throughout their time in our clinicPatient visits are completed accurately and efficiently, with 100% adherence to clinical trial protocolsPatient enrollment and retention activities are executed with focus and follow-throughClinical data is entered accurately and on time across various medical record systems and platformsLead and main point of contact for Pharmaceutical Sponsors and Contract Research Organizations for all clinical trialsEnsuring sponsors and clients have amazing customer service when they are onsite at our clinic and assuring we are always providing clear, constant communication with them when they are off sitePhysicians receive timely patient and protocol updates that reinforce confidence in the site tea Skills needed to win: Required: 1+ of professional experience patient-facing or healthcare positionPreferred: Active medical assistant (CMA, RMA, CCMA) or nursing (VN, LPN, or RN) licensePreferred: B.S. or B.A. from an accredited universityPreferred: Professional experience providing direct patient care in a medical or clinical environmentPreferred: Experience in an on-site, customer-facing roleCoffee drinkers preferred. Tea drinkers accepted. The Right Candidate Will: Be self motivated! Energetic! Positive!Focus on providing exceptional patient care and creating memorable experiencesMake sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goalsBelieve in high quality and have a high standard of compliance to our study protocolsBe remarkably organizedBe skilled at problem solving, planning and being proactiveAccept ownership of tasks from inception through completion and assume responsibility for personal success DelRicht Research’s Core Values: Production, Humility, Consistency Production: We deliver on our promises, take action, and solve problems proactively.Humility: We support each other, bring enthusiasm, and embrace change.Consistency: We value accuracy, persistence, and staying calm under pressure. Team Perks & Benefits at DelRicht Research: Medical Insurance, with generous employer paid contributionsDental and Vision InsuranceShort and Long Term Disability and Group Life CoveragePaid Time Off that builds throughout your career with the company401K (+ discretionary match/profit sharing)Quarterly Bonus Plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goalsProfessional Development Program tailored to each team member’s profess goals. Our quarterly goal-setting initiative is designed to challenge our team members to reach and exceed their potential!Success-Driven Environment where data drives our decisions and insights. Be a part of a winning team that prioritizes transparency, continuous improvement, and success! Job Type: Full-Time 40+ hrs Location: Hendersonville, TN with up to 20% travel to our Smyrna, TN clinic Base Salary: $55,000-$67,000, dependent upon prior experience and credentialing Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page! Website: www.delrichtresearch.com Patient Testimonials: https://delrichtresearch.com/testimonials/ We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.