Patient Care Technician

Why DelRicht Research? Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustainable opportunity for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you! Who We Are DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states. DelRicht Research has been recognized as a Top Workplace for the past four consecutive years! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction. Patient Care Technician’s Main Objective: Overall, the Patient Care Technician is responsible for providing quality, excellent patient care and a great experience for our patients in our clinical research studies: Patient visits are completed accurately and efficiently seeing to it that all clinical trial protocols are being adhered to 100% of the timePatients are recruited and enrolled into clinical trials, providing an exceptional and comfortable experience to our patients throughout their participation Ensuring patients come to and complete their clinical trial visits throughout the studyData entry is completed in a timely and accurately manner, with strong aptitude to work across multiple electronic medical systems Serve as a confident point of contact for pharmaceutical sponsors and Contract Research Organizations (CROs) for our clinical trialsEnsuring our clients receive amazing customer service: deliver memorable onsite visits, and drive confidence in our capabilities through clear, constant communication in-between visitsServe as a go to, knowledgeable resource to our physicians; you will ensure our physicians are well informed of their schedules, protocols, and other important elements of our clinical trials Skills needed to win: Required: B.S. or B.A. from an accredited university or collegePreferred: +1 year of professional experience in customer service, patient care, or other people-forward enviornment.Preferred: Experience in a clinical, patient-facing role.Required: Willingness to work onsite in Gulfport, MS Monday-Friday. Coffee drinkers preferred. Tea drinkers accepted. The Right Candidate Will: Be self motivated! Energetic! Positive!Focus on providing exceptional patient care and creating memorable experiencesMake sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goalsBelieve in high quality and have a high standard of compliance to our study protocolsBe remarkably organizedBe skilled at problem solving, planning and being proactiveAccept ownership of tasks from inception through completion and assume responsibility for personal success DelRicht Research’s Core Values: Production, Humility, Consistency Production: We deliver on our promisesWe have a bias towards action: we value independent problem solvingWe proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company Humility: We support each other relentlesslyWe always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a ‘can do’ attitudeWe embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for usCoachable: we all love to learn, we are willing to be taught and will adapt quickly Consistency: We always are able to execute: we get it right the first time and promote ‘touch it once’ accuracyWe have persistence: we demonstrate the tenacity and willingness to go the distance to get something doneWe are calm under pressure: we can maintain stable performance when under heavy pressure or stress Team Perks & Benefits at DelRicht Research: Medical Insurance, with generous employer paid contributionsDental and Vision InsuranceShort and Long Term Disability and Group Life CoveragePaid Time Off that builds throughout your career with the company401K (+ discretionary match/profit sharing)Quarterly Bonus Plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goalsProfessional Development Program tailored to each team member’s profess goals. Our quarterly goal-setting initiative is designed to challenge our team members to reach and exceed their potential!Success-Driven Environment where data drives our decisions and insights. Be a part of a winning team that prioritizes transparency, continuous improvement, and success! Job Type: Full-Time 40+ hrs Location: On-site in Gulfport, MS Salary: $50,000-$55,000 Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page! Website: www.delrichtresearch.com Patient Testimonials: https://delrichtresearch.com/testimonials/ We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.