Patient Care Technician

About the Role

The Patient Care Technician will play a crucial role in providing direct care to patients, ensuring their comfort, safety, and well-being. This position involves working collaboratively with nurses, physicians, and other healthcare professionals in a hospital setting.

Responsibilities

• Provide hands-on assistance with bathing, dressing, grooming, and feeding patients.
• Regularly measure and record vital signs, including blood pressure, heart rate, respiratory rate, and temperature. Report any deviations from normal ranges promptly to the nursing staff.
• Accurately document patient care activities, vital signs, and observations in the electronic health record (EHR) or other designated systems.
• Collect and label specimens accurately, ensuring proper documentation and timely delivery to the laboratory. Adhere to infection control protocols during specimen handling.
• Assist in various medical procedures, such as wound care, lab draws, EKGs, ADLs, IV’s, CCHD, PKU, infant baths, hearing screenings, and patient transfers.
• Communicate effectively with patients and their families, providing information, answering questions, and offering emotional support.
• Respond promptly and assist with emergent situations while following hospital policies and procedures.
• Collaborate effectively with nurses, physicians, therapists, and other healthcare professionals to ensure coordinated and comprehensive patient care.
• Ensure confidentiality of patient information and compliance with HIPAA regulations.
• Register and verify patient information and insurance.
• Perform any tasks, projects, or actions reasonably within the scope of the position as requested by supervisors or management.
• Maintain professionalism, including respect and deference to licensed medical providers.
• Keep all BMH business and patient information strictly confidential.
• Refrain from conduct that may cause concern or annoyance to patients or staff.
• Work congenially and cooperatively with all BMH employees, maintaining a positive attitude.
• Communicate complaints or issues only through appropriate BMH channels (management chain of command).
• Check BMH email at least once daily if applicable.
• Refrain from releasing any "Private BMH Information" to unauthorized parties without formal approval from BMH’s CEO.

Requirements

• High school diploma or equivalent.
• Current certification as a Certified Nursing Assistant (CNA), EMT, AEMT, or MA.
• Current Basic Life Support (BLS) certification.
• Preferred minimum of 6 months of healthcare experience.
• Excellent written and verbal communication skills.
• Basic computer skills, including knowledge of Microsoft and Google Software suites.
• Strong attention to detail and organizational skills.
• Proven ability to work as part of a team and manage time effectively.
• Ability to carry items weighing up to 75 lbs., lift items/patients up to 100 lbs with assistance.
• Exposure to cleaning chemicals, contagious organisms, bloodborne pathogens, and bio-hazardous waste.
• Fluently read, write, and speak English.
• General math skills and reasoning ability to problem-solve creatively.
• Ability to interact professionally with coworkers, management, medical staff, and the public in a multicultural environment.
• Willingness to complete a typing test with a minimum of 30 WPM.

About Us

At Blue Mountain Hospital, we are committed to a culture of excellence, empowerment, accountability, and affirmative communication. Our values include Excellence, Integrity, Respect, Cultural Sensitivity, Compassion, Accountability, Stewardship, and Collaboration. Our vision is to be the standard for rural hospitals, and our mission is to provide an atmosphere of excellence in healing, quality physician care, and inspired employees. We offer the opportunity to work with a dynamic team providing care to medically underserved communities.