Patient Care Tech (PCT) - Med Surg

Be the heart of compassionate care in a patient care support role with us! In this vital role, you'll provide essential assistance and comfort to patients, ensuring they receive the best possible experience during their healthcare journey. If you’re dedicated, empathetic, and ready to make a positive impact on patients' lives, we encourage you to apply today and become a crucial part of our caring team!

Facility Description: DMC Huron Valley-Sinai Hospital in Oakland County is committed to outstanding customer service and medical care. This hospital features the Harris Birthing Center with all private birthing suites, the Charach Cancer Treatment Center (affiliated with the Barbara Ann Karmanos Cancer Center), cardiac services, and comprehensive inpatient and outpatient diagnostic care. For emergency services, obstetrics and ambulatory surgery, Huron Valley-Sinai consistently ranks among the top hospitals in the nation.

Responsibilities

• Member of patient care services team with primary responsibilities for technical, multi-skilled direct and indirect patient care activities.
• Works under supervision of a registered nurse who delegates tasks based on patient needs and PCA skills/abilities.
• Reports all deviations from expected patient parameters to the registered nurse.
• Collaborates and cooperates with care team members to ensure consistency and quality of care and promotes productive employee relations among staff.
• Demonstrates understanding and commitment to philosophy of continuous improvement, teamwork, and mission, vision, values of DMC.
• Performs a variety of basic patient care activities under direction of a registered nurse.
• Reports changes in patient medical and/or emotional condition to the registered nurse.
• Assists nursing personnel in responding to various emergency patient situations.
• Assists patient in activities of daily living (feeding, bathing, toileting, personal hygiene).
• Follows departmental policies, procedures, objectives; continuous improvement initiatives; safety, environmental, infection control standards.
• Demonstrates sensitivity to patient comfort and privacy; expresses interest in patient progress.
• Answers questions from patients and families; explains procedures and processes within scope of training/abilities.
• Maintains confidentiality.
• Performs general clerical duties as needed (answering telephones and call lights, greeting patients and visitors).
• Enhances personal growth through workshops, educational programs, in-service meetings, reviewing current literature.
• Shares joint accountability with institution for maintaining competencies.
• Performs other tasks as assigned.

Qualifications

• High school diploma or GED.
• Graduation from a school of practical nursing OR completion of one of the following:
  • Certified PCA/PCT Program
  • Certified Nurse Assistant Program or equivalent training
  • Medical Assistant Program
  • EMT program
  • Phlebotomy training program
• With six (6) months direct patient care experience, preferred.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare C dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance
• Note: Eligibility for benefits may vary by location and is determined by employment status.