Patient Care Tech - Medical Unit (Day Shift)

About the Role

Under supervision of a licensed nurse, the Patient Care Tech provides supportive care to meet the needs of individual patients. Serves as a patient advocate within the health care system. Performs the daily comfort and care needs of patients, and assists nurses and other health care team members with patient care. May provide daily clerical support to the nursing unit.

Responsibilities

• Delivers appropriate care to patients, including assistance with activities of daily living and obtaining vital signs.
• Adheres to infection prevention protocols.
• Demonstrates an understanding of patient rights, including those pertaining to confidentiality, informed consent, and privacy.
• Demonstrates adaptability, problem-solving, and professional behavior at all times.
• Participates in a systemic, interdisciplinary, and ongoing process improvement to achieve desired client-centered outcomes.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and competence validation.
• Supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
• Maintains patient charts accurately and neatly.
• Monitors all clerical supplies for the unit, including printed forms, paper products, ink/toner cartridges for equipment, and others as assigned.
• Communicates clearly, concisely, and courteously with everyone encountered; manages time efficiently.
• Acknowledges individuals approaching the desk and offers assistance immediately.
• Actively participates in survey readiness activities and assures that the department is compliant with all regulatory standards.
• Abides by the HMH Legal Compliance Code of Conduct.
• Maintains patient confidentiality and appropriate handling of PHI.
• Maintains a safe work environment and reports safety concerns appropriately.
• Performs all other related duties as assigned.

Requirements

• High school diploma or GED required.
• Prior healthcare experience preferred.
• Basic Life Support certification required within 30 days of employment, before patient care is administered independently.

Work Environment

Primarily interacts with hospital staff, medical staff, patients, and visitors.

Physical demands include frequent standing, walking, lifting, carrying, pushing, pulling, and reaching. Occasional sitting, bending, squatting, climbing, kneeling, and twisting. Visual and hearing acuity required; color vision required for perceiving changes in patients' skin color and colors of medicines and solutions. Work is mostly inside, with good ventilation and comfortable temperature.

Possible exposure to toxic/caustic chemicals or detergents, moving mechanical parts, potential electric shock, radiant energy, communicable diseases, and blood-borne pathogens.

Tools & Equipment

• Non-Invasive Monitoring Systems
• IV Infusion Pumps
• Oxygen/Suction Equipment

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan
• Life Insurance
• Paid Time Off
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources