Patient Care Tech II (PCT) - Med Surg

About the role

Be the heart of compassionate care in a patient‑care support role. You’ll provide essential assistance and comfort to patients, ensuring they receive the best possible experience during their healthcare journey. If you’re dedicated, empathetic, and ready to make a positive impact on patients’ lives, we encourage you to apply today and become a crucial part of our caring team.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance Program
• Employee discount program
• Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long‑term care, elder & childcare, auto & home insurance

Eligibility for benefits may vary by location and is determined by employment status.

Job Summary

The Patient Care Tech II assists nursing service personnel with a variety of patient‑care activities and related services necessary for the personal needs and comfort of patients.

Responsibilities

• Assist with personal hygiene and take vital signs
• Change bed linens
• Serve and collect food trays; provide between‑meal nourishment
• Clean, sterilize, store, and prepare supplies

Qualifications

• Minimum Education: High School Diploma or GED (required)
• Minimum Experience: None required; preferred 6‑month acute care or previous clinical experience
• Required Licenses/Certifications:
  • Completion of a nursing assistant program
  • Current Healthcare Provider Basic Life Support (American Red Cross or American Heart Association); if Red Cross, must obtain AHA certification within 60 days of hire
  • Crisis Prevention Intervention (CPI) Certification within 90 days of hire/transfer
• Required Skills, Knowledge, and Abilities:
  • Prior basic experience performing clerical or customer‑service duties with HUC training/experience in a clinical setting (preferred)
  • Ability to use computer‑driven patient‑care equipment
  • Effective interpersonal and communication skills
  • Organizational ability

Organization Description

The Hospitals of Providence have faithfully served the El Paso community since 1902. Our five hospitals—including a children’s hospital—are dedicated to meeting families’ specific healthcare needs. We are committed to providing a comprehensive benefit package that prioritizes health, professional development, and work‑life balance.