Patient Care Representative - Urology

Purpose & Scope

Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and prepares charts for clinic sessions. Provides assistance as needed to physicians, Practice Manager, and clinical staff.

About the Role

VHC Health is a forward-thinking company located in Northern Virginia, one of the best places to live near D.C. The area offers a mild four-season climate, seven professional sports teams, and easy access to historical sites, museums, and cultural events.

Responsibilities

• Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner.
• Answers and routes telephone calls and messages.
• Captures and maintains patient information in electronic health records.
• Coordinates insurance verifications and preauthorizations.
• Takes payments and completes daily batching.
• Maintains medical records and prepares charts for clinic sessions.
• Provides assistance as needed to physicians, Practice Manager, and clinical staff.

Requirements

• High school diploma or equivalent is required.
• Two years office/clerical experience required, or two years healthcare/medical - primary care/office experience required.

Qualifications

• College degree preferred.

Skills

• Excellent communication skills.
• Attention to detail.
• Ability to handle multiple tasks simultaneously.

Benefits

• Medical, dental, and vision coverage (subject to eligibility requirements).
• Additional wellness and retirement benefits.

Pay

The posted hiring range reflects the range VHC Health, in good faith, believes is appropriate for this role at the time of posting. This range may be adjusted in the future based on business needs or market changes. No portion of compensation is considered earned until it is vested and determined in accordance with the terms of applicable policies and benefit plans.

Schedule

Hours are flexible and may vary depending on department needs.