Patient Care Representative- OB/GYN

Purpose & Scope

Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and prepares charts for clinic sessions. Provides assistance as needed to physicians, Practice Manager, and clinical staff.

About the Role

VHC Health is a forward-thinking company located in Northern Virginia, one of the best places to live near D.C. with access to the country's greatest historical sites, a bustling café culture, active nightlife and concert going, a thriving wine region, seven professional sports teams, and a mild four-season climate with year-round kayaking, biking, and hiking. We offer some of the best public and private schools in the nation and access to 60 colleges and universities. In fact, we are the most educated region in the country.

Responsibilities

• Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner.
• Answers and routes telephone calls and messages.
• Captures and maintains patient information in electronic health records.
• Coordinates insurance verifications and preauthorizations.
• Takes payments and completes daily batching.
• Maintains medical records and prepares charts for clinic sessions.
• Provides assistance as needed to physicians, Practice Manager, and clinical staff.

Requirements

• High school diploma or equivalent is required.
• College degree preferred.
• Two years office/clerical experience required, or two years healthcare/medical - primary care/office experience required.

Qualifications

• None.

Skills

• Excellent communication skills.
• Attention to detail.
• Ability to handle multiple tasks simultaneously.
• Knowledge of medical terminology and procedures.

Benefits

• Medical, dental, and vision coverage (subject to eligibility requirements).
• Additional wellness and retirement benefits.

Pay

The compensation offered for this position—whether expressed as an annual salary or hourly rate—is determined based on a variety of legitimate, non-discriminatory factors. These factors include, but are not limited to, a candidate’s qualifications, relevant training and experience, skill level, shift differentials (where applicable), internal equity, and current market conditions. The posted hiring range reflects the range VHC Health, in good faith, believes is appropriate for this role at the time of posting. This range may be adjusted in the future based on business needs or market changes.

Schedule

No portion of compensation is considered earned until it is vested and determined in accordance with the terms of applicable policies and benefit plans. The availability and amount of any bonuses, incentives, or other benefits are subject to the terms of those plans and may be modified at the sole discretion of VHC Health, in accordance with applicable law.

Contact Information

VHC Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law. VHC Health maintains a drug-free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited at all VHC Health locations.