Patient Care Representative
Pulmonary Associates of Richmond · Midlothian, VA · 2 wk ago
On-siteHealthcare$17.5–$20/hrFull-time
Job Responsibilities
- Greet patients and instruct them on the use of the Phreesia pad.
- Enter demographic and insurance data on all patients and acknowledge patients in Allscripts.
- Scan financial paperwork and insurance cards.
- Obtain referrals when required.
- Check patient out in Allscripts.
- Schedule follow up appointment and tests.
- Complete order forms and give instructions to the patients.
- Call patients to schedule / reschedule appointments.
- Complete daily administrative tasks: mail appointment reminders and paperwork, scan, index and distribute faxes in EMR, check and respond to patient messages in EMR, fax patient paperwork to DME companies, etc.
- EMR maintenance: fax daily notes to other physicians from output queue, fax LabCorp orders from lab queue and clear orders out of results tab
- Aid Medical Assistants with daily workload as time permits.
Qualifications
- Education: High School Diploma or equivalent.
- One year of front desk experience in medical practice or one year of customer service experience is preferred.
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending accounts
- Employee referral program
- Health insurance
- Short-term and long-term disability insurance
- Accidental disability & dismemberment Insurance
- Critical Illness
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance