Patient Care Representative

About the role

Handle patient registration, check-in/out, co-pay collection, appointment scheduling, and medical record requests to ensure smooth administrative flow at a healthcare site.

Responsibilities

• Greet patients and visitors
• Answer phone calls
• Manage patient registration
• Facilitate check-in and check-out processes
• Handle payments and co-pay collection
• Schedule appointments
• Assist with medical records requests

Requirements

• High School Diploma (required)
• Customer service experience (preferred)

Skills

• Excellent communication
• Organization
• Customer service

Benefits

• Medical, dental, and vision plans
• Paid time off
• Family leave
• Disability options
• Life insurance
• 401k match
• Tuition assistance
• Student debt payoff
• Professional development
• Pet insurance
• Legal resources
• Potential bonuses