Patient Care Representative

About the role

42 North Dental is committed to helping supported practices provide quality dental care and exceptional patient care. The Patient Care Representative (Dental Receptionist) provides administrative support to facilitate the relationship between patients and dentists, serving as the front line of patient communication and assisting with necessary administrative functions of dental care. The position is based at Gentle Dental in Dover, NH.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person.
• Schedule and confirm appointments.
• Review and educate patients on treatment plans and financial responsibilities.
• Accurately confirm insurance benefits, communicate and collect patient payment obligations.
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information.
• Respond to and reply to requests for information.
• Maintain strict compliance with HIPAA and patient privacy.
• Perform other related job duties as assigned.

Skills & Qualifications

• Excellent customer service skills.
• Clear speaking and telephone voice.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment.
• Ability to multitask.

Pay

Hourly Rate: $20 USD - $25 USD