Patient Care Representative

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
• Maintain strict compliance to HIPAA and patient privacy
• Respond to and reply to requests for information
• Perform other related job duties as assigned

Qualifications

• Excellent customer service skills
• Clear speaking and telephone voice
• Positive attitude and energetic personality
• Comfortable in a computerized environment
• Ability to multitask