Patient Care Liaison Full-Time Days | Monday - Friday

Location:Lee Memorial Hospital -2776 Cleveland AveFort Myers FL 33901 Department: 8 South - Step Down Unit Work Type:Full Time (Monday through Friday) Shift: Shift 1/7:00:00 AM to 3:30:00 PM Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour Lee Memorial Hospital 8 South - Step Down Unitis looking for a smiling face with customer service experience to work in the hospital setting. If you are outgoing and upbeat this Patient Care Liaison is for you! You must enjoy working with people and have a caring attitude! The role is heavily focused on customer service, patient experience, unit coordination, and administrative support within a hospital setting. Key Qualifications: Friendly, welcoming, and professional demeanorStrong customer service experienceExcellent communication and phone etiquetteBasic computer skillsAbility to multitask and stay organizedStrong interpersonal skills and compassionFlexibility and ability to adapt to changeComfortable working in a fast-paced healthcare environment Core Responsibilities: Serve as a liaison between patients, families, physicians, and hospital staffHelp ensure a positive patient experienceCoordinate information flow within the nursing unitPerform clerical and administrative dutiesSupport nursing unit operationsIdentify and escalate issues appropriatelyCommunicate timely information to leadership and care teams Schedule: First shift - Full-Time8 hour position7:00 AM - 3:30 PM - Monday thru FridayEvery other weekendEvery other holiday Summary Serves as a liaison between the patient, family, hospital staff and physicians to ensure a favorable patient experience and efficient coordination of unit flow. Responsible for a variety of clerical and non-clerical duties that support the overall operations of the nursing unit as well as the optimal delivery of care within the health system. Routinely engaged in identifying, elevating and providing alternative solutions to challenges to appropriate personnel. Provides timely information to decision-making personnel. Requirements Educational Requirements Degree/Diploma ObtainedProgram of StudyRequired/ Experience Requirements Preferredand/orLess than High School Required Minimum Years RequiredArea Of ExperienceRequired/ Preferredand/orNo Experience Required State of Florida Licensure Requirements LicensesRequired/ Preferredand/orNot Required Certifications/Registration Requirements Certificates/RegistrationsRequired/ Preferredand/or US:FL:Fort Myers Location:Lee Memorial Hospital -2776 Cleveland AveFort Myers FL 33901 Department: 8 South - Step Down Unit Work Type:Full Time (Monday through Friday) Shift: Shift 1/7:00:00 AM to 3:30:00 PM Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour Lee Memorial Hospital 8 South - Step Down Unitis looking for a smiling face with customer service experience to work in the hospital setting. If you are outgoing and upbeat this Patient Care Liaison is for you! You must enjoy working with people and have a caring attitude! The role is heavily focused on customer service, patient experience, unit coordination, and administrative support within a hospital setting. Preferredand/or US:FL:Fort Myers