Patient Care Coordinator - Reception

Responsibilities

• Answering phone calls
• Scheduling appointments and managing the appointment scheduler
• Aiding veterinarians
• Filling medications, prescription diets (up to 35 lbs), and other products/items as requested
• Communicating effectively with clients in various types of situations
• Using the computer/various technology to accurately retrieve records, print daily reports, and complete projects as needed
• Promoting the hospital through the use of the hospital's social media account(s)
• Learning and exercising knowledge in basic veterinary principals
• Cash handling and discharging patients through the use of veterinary software
• Maintaining the front desk/reception area
• Acting as the face of the clinic, greeting clients and helping them out as needed

Qualifications

• Highschool diploma, GED, or equivalent
• Ability to type 45 words per minute or more
• Ability to lift 35+ lbs
• Customer service experience preferred, veterinary knowledge or experience is a plus but not required
• Must be available Saturdays in addition to varying hours throughout the week
• Must pass a routine background check and drug screen