Patient Care Coordinator - Part Time

About the role

CPTE, a proud member of Fusion Physical Therapy Partners, is seeking a highly motivated and detail-oriented individual to join our Manchester, NH clinic as a Part Time Patient Care Coordinator!

Responsibilities

• Greet and welcome patients and visitors in a friendly and professional manner.
• Answer incoming phone calls and route them to the appropriate staff members efficiently.
• Schedule appointments, verify insurance information, and assist with patient registration.
• Maintain patient records and ensure accuracy of information in our computer systems.
• Cook up with therapists and clinicians to manage patient appointments effectively.
• Handle payment processing and insurance-related inquiries with accuracy and confidentiality.
• Demonstrate excellent time management skills to handle multiple tasks simultaneously.

Requirements

• A high school diploma or equivalent.
• Previous experience in a receptionist or customer service role is preferred but not required.
• Excellent organizational skills with the ability to multi-task, prioritize tasks, and ensure a smooth front desk operation.
• Strong communication skills, both written and verbal, to interact professionally with patients and internal staff.
• Strong computer skills.
• Excellent phone etiquette and strong interpersonal skills.
• A valid driver's license.
• The ability to work flexible afternoon and evening shifts.
• An attention to detail and ability to handle sensitive patient information confidentially.

Qualifications

CPTE invests in a culture of inclusion and positivity and encourages all to apply to our open roles. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.