PATIENT CARE COORDINATOR - NORTHWEST FAMILY MEDICINE - CDA

About the role

Northwest Specialty Hospital is seeking a Patient Care Coordinator to join their CDA Family Medicine Team. Ideal candidates will possess a professional demeanor, strong customer service skills, and the ability to multitask.

Responsibilities

• Perform registration and pre-registration functions to ensure smooth patient transitions
• Prepare pre-registration packets for each procedure
• Obtain and ensure copies of necessary documentation for billing and collections
• Process co-payments and payments
• Register patients and update medical records
• Back up incoming calls and direct them to the appropriate person or department
• Perform nightly closing procedures for the clinic
• Call patients for pre-registration notifications including copays and deductibles
• Perform other duties as assigned

Qualifications and Preferred Experience

• Knowledge of basic computer programs such as Microsoft Office Suite
• Ability to type at least 40 words per minute
• Excellent written and verbal communication skills
• Strong customer service background
• Prior clerical or medical office experience preferred

Benefits

Northwest Specialty Hospital offers:

• Company-sponsored events
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance
• Tuition reimbursement
• Growth opportunities, ongoing education, training, and leadership courses
• A generous 401K retirement plan
• Discounts throughout the hospital and community for employees
• Wellness benefits such as weight loss challenges, access to a dietitian, and discount gym memberships
• Culture that promotes and supports work/life balance

Pay and Schedule

Details regarding pay and schedule are not specified in the job posting.

Schedule

Details regarding the schedule are not specified in the job posting.