Patient Care Coordinator - Home Health

Aegis Healthcare is expanding our Intake Patient Care Coordinator team, providing compassionate care to patients in their homes. We seek a dynamic and experienced individual who shares our desire to make healthcare better for everyone.

About Aegis Healthcare

Our approach to treating patients, staff, and the community is rooted in our core values of Character, Experience & Trust. We ensure consistently seamless, high-quality care through a continuum of patient-focused services including Mobile Primary Care, Home Health, Palliative, Hospice, Outpatient Therapy, DME, and Medical Transport. By integrating these services, we support our mission to "Enrich Every Life We Encounter," from employees to patients and their caregivers.

About the role

As our Intake Patient Care Coordinator in the Home Health Division, you'll be a behind-the-scenes powerhouse ensuring Aegis patients receive excellent care from the first contact. Your role is essential to smooth operations and the patient experience. You'll serve as the first touchpoint for referral sources, handling phone calls to collect vital information, complete authorizations, and verify insurance. Though this position is non-patient-facing, your meticulous work sets the stage for the personalized, quality care we pride ourselves on. By upholding rigorous privacy standards, you'll help create an atmosphere of trust and compassion that our patients deeply value.

Responsibilities

• Handle phone calls from referral sources to collect vital patient information.
• Complete authorizations and verify insurance details.
• Maintain rigorous privacy standards to foster trust and compassion.

Qualifications

• 1-2 years of medical office experience preferred.
• Service-oriented mindset with a compassionate and caring attitude.
• Effective verbal and written communication and time management skills.
• Valid Driver’s License with proof of current insurance and reliable transportation.
• Valid AZ Fingerprint Clearance Card.
• Current CPR Certification and proof of negative TB test.

Benefits

• Comprehensive onboarding and continuous training.
• Schedule flexibility to build a workweek around your life.
• Career longevity with an average tenure of 5 years.
• Meaningful work serving a vulnerable population.
• Growth opportunities across 7 divisions.
• Fun perks, rewards, and recognition programs.
• Generous benefits package including:
  • 22 days of PTO.
  • Medical, dental, and vision insurance.
  • 401(k) with matching.
  • Life, accident, and disability insurance options.
  • Referral bonuses.

Pay

$20–$23 per hour, depending on experience.

Schedule

Full-time, Monday–Friday, 8:00 AM–5:00 PM.

Location: 7227 E. Baseline Rd #129, Mesa, AZ 85209.