Patient Care Coordinator-Encino, CA

Job Description

The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.

• Schedule appointments
• Verify insurance benefits and details
• Aid with support needs within the clinic

What We Offer

• 401K with a Company Match
• Medical, Dental, Vision Coverage
• FREE hearing aids to all employees and discounts for qualified family members
• PTO and Holiday Time
• No Nights or Weekends!
• Legal Shield and Identity Theft Protection
• 1 Floating Holiday per year

Education & Industry/Product Knowledge

• High School Diploma or equivalent
• Associates degree, preferred
• Prior experience/knowledge with hearing aids is a plus

Skills & Abilities

• Professional verbal and written communication
• Strong relationship building skills with patients, physicians, clinical staff
• Experience with Microsoft Office and Outlook
• Knowledge of HIPAA regulations
• EMR/EHR experience a plus

Work Experience

• 2+ years in a health care environment is preferred
• Previous customer service experience is required

Job Title

Hearing Care Coordinator

Location

Encino, CA 17135 Ventura Blvd. Encino, CA 91316

Pay

$22.00-23.00 an hour + Sales Incentive Bonus!

Clinic Hours

Clinic Hours: Monday-Friday 8:00am-5:00pm/1 hr lunch

Benefits

• 401K with a Company Match
• Medical, Dental, Vision Coverage
• FREE hearing aids to all employees and discounts for qualified family members
• PTO and Holiday Time
• No Nights or Weekends!
• Legal Shield and Identity Theft Protection
• 1 Floating Holiday per year