Patient Care Assistant - PCA

About the role

Visiting Angels of Northwest Arkansas is seeking compassionate individuals to join our team as a Patient Care Assistant (PCA). Our Lowell office serves the local area including Fayetteville, Springdale, Rogers, Bentonville, Bella Vista, and surrounding communities. As a PCA, you will provide essential care and companionship to seniors, performing duties ranging from light housekeeping and transportation to personal care and meal preparation. We invest in your growth with continuing education opportunities, including specialized training in dementia and Alzheimer’s care.

Responsibilities

• Understand, perform, and adhere to the client Home Plan of Care.
• Assist clients with personal care activities: bathing, skin care, hair care, nail care, dressing, feeding, oral hygiene, shaving, grooming, and bedtime preparation.
• Assist clients with bathroom use, urinals, or bedpans, and maintain cleanliness for incontinent clients.
• Assist with self-administration of medications.
• Support personal communication skills as needed.
• Provide transportation in accordance with the plan of care.
• Assist with meal planning, grocery shopping, and meal preparation.
• Handle client laundry and bed linens.
• Maintain records of client progress, report changes in condition to supervisor.
• Report all client and employee incidents/accidents immediately.
• Assist with exercise, ambulation, and transfer activities while practicing proper body mechanics.
• Conduct safety precautions: address hazards like wet floors, frayed cords, or malfunctioning detectors, and report them to supervisor.
• Engage in respectful social interaction, including conversation and empathic support, while respecting privacy.
• Maintain a positive attitude, confidentiality, and prompt responsiveness to client requests.
• Communicate effectively with team members and maintain proper handwashing techniques.
• Participate in required in-service training programs.
• Seek assistance from supervisors when needed and demonstrate dependability in following instructions.
• Understand the necessity of regular, consistent attendance.
• Accept and fulfill assignments, exercising judgment as needed.
• Perform additional duties as assigned by management.

Requirements

• Must be at least 18 years of age.
• Demonstrate a sympathetic and positive attitude while caring for others.
• Previous experience in private duty home care preferred.
• Ability to travel to multiple locations daily.
• Strong listening and communication skills, both oral and written.
• Ability to remain flexible, resilient, calm, and maintain a sense of humor in all situations.
• Present a well-groomed, professional image.
• Ability to generate goodwill for the agency with clients, families, and referral sources.
• Demonstrate a strong commitment to client service excellence.
• Possess and maintain current TB testing.
• Ability to lawfully work in the U.S.

Physical/Environmental Demands

• Combination of sitting, standing, bending, reaching, stretching, stooping, walking, climbing stairs, and moving during working hours.
• Must be able to lift up to 50 lbs.
• Must have adequate vision and hearing (or use prosthetics) to meet position requirements.
• Maintain verbal and written communication with co-workers, leadership, clients, family members, and vendors.
• Successful completion and ongoing compliance with licensing, certification, background testing, drug/alcohol testing, OIG checks, and health assessments as required by law or employer policy.
• All demands are subject to ADA requirements.

Schedule

• Part-time positions available.
• 8-hour, 10-hour, 12-hour, and short shifts offered.

Pay

$13.00–$16.00 per hour.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Referral Bonuses
• Direct Deposit
• Weekly Pay
• Continuing Education