Patient Care Assistant

Role and Responsibilities: The Patient Care Assistant (PCA) provides direct and indirect age-appropriate patient care under the supervision of a Registered Nurse in a fast-paced inpatient setting. They perform duties within the scope of unlicensed assistive personnel, adhere to policies, procedures, and guidelines, and contribute to a positive, team-oriented work environment. Responsibilities include delivering compassionate care, enhancing patient and family satisfaction through excellent customer service, and adapting to changing assignments. Additional duties involve maintaining professionalism, communicating effectively, and supporting a culturally diverse workforce and patient population. Qualifications and Skills: Candidates must have completed an approved CNA, Medical Assisting, or Nursing Fundamentals program, with at least six months of relevant experience preferred. Essential skills include fundamental patient care, strong customer service, effective communication (English required, Spanish preferred), computer proficiency, critical thinking, organization, and attention to detail. Ability to work independently, manage multiple tasks, and perform basic math and problem-solving is necessary. Physical capabilities include distinguishing colors and smells, hearing conversations, reading screens, and sensing temperature variations. Certifications: BLS certification from the American Heart Association is required.