Patient Care Aide - PCA

About the Role

Avenues Home Care caregivers are our front line and most common representative. As a Patient Care Aide (PCA), you will care for the elderly, vulnerable, disabled, and those who cannot care for themselves. You are required to keep the client’s needs above all else. Our Nashville office serves the local area including Nashville, Belle Meade, Green Hills, Franklin, Goodlettsville, Hendersonville, Gallatin, Lebanon, Mount Juliet, Murfreesboro, Smyrna, Ashland City, Hermitage, and many others.

We take the time to match our clients with the right caregiver through our CareMatch program, assessing and understanding our clients’ needs to provide the best care possible. Our caregivers are trained in the Avenues Home Care Way to ensure they meet our high standards of service.

Responsibilities

• Assist the client with Activities of Daily Living (ADLs) as specified in the client’s plan of care, including but not limited to:
  • Bathing, dressing, grooming, and other personal hygiene
  • Toileting, transferring, eating, and continence care
• Assist with medication assistance, housekeeping services, laundry, meal preparation, feeding, shopping, transportation to and from appointments, and companionship
• Perform other household tasks as specified in the client’s plan of care
• Report daily activity to your supervisor through the agency management system and daily activity logs, using communication avenues such as phone calls, emails, agency app, or face-to-face interactions
• Practice safety in all activities concerning Avenues Home Care clients
• Lift or push up to 50 pounds
• Demonstrate honesty, accountability, and integrity
• Provide superior care to Avenues Home Care clients
• Remain vigilant of any potential care concerns or changes in condition
• Maintain personal appearance in compliance with Avenues Home Care Policies, including abiding by the company dress code
• Be timely in reporting for shifts or making scheduling changes
• Report any suspected abuse or neglect immediately up the proper chain of command, as required by law
• Document any behavior, events, conditions, or people that are out of the ordinary
• Maintain confidentiality of records, correspondence, etc.
• Attend meetings and in-services as requested
• Abide by all policies and procedures set forth by the Company
• Ensure protection of confidential information by following Company policies and procedures related to confidentiality and/or HIPAA regulations
• Other duties as assigned

Requirements

• 18 years of age or older
• CNA License or alternate experience as a caregiver, preferred
• CPR & First Aid Certifications, preferred
• Reliable transportation
• Valid driver’s license and automobile insurance
• Good communication skills
• Ability to follow verbal and written assignments
• Proficiency with Homecare Company Management System—ClearCare

Skills

• Maintain an established work schedule
• Effective interpersonal and communication skills, including tact and diplomacy
• Effective organizational and planning skills with attention to detail and follow-through
• Ability to establish and maintain effective working relationships
• Maintain confidentiality of work-related information and materials
• Maintain “Fit for Duty” physical condition

Schedule

• Full Time
• Part Time
• 8 Hour Shifts
• 10 Hour Shifts
• 12 Hour Shifts
• PRN
• Short Shifts

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Mileage
• Flexible Schedules
• Work/Life Balance
• Overtime Pay
• PPE Provided
• Holiday Pay
• Referral Bonuses
• Mentorship Program Available
• Additional pay for "White Glove Services"

Work Experience

Prior experience assisting with ADLs or caring for elderly, disabled, and other vulnerable clients.

Equipment Used

• Telephone and/or Smartphone or Tablet
• Personal Protective Equipment

Safety Expectations

• Work safely and follow safety rules
• Report unsafe working conditions and behavior