Patient Care Aide - PCA

About the role

At Avenues Home Care of Tennessee, our caregivers are our front line and most common representative. As a Patient Care Aide, you will be caring for the elderly, vulnerable, disabled and most often those that cannot care for themselves. You are required to keep the client's needs above all else and perform duties with the utmost care. Our office in Knoxville provides caregivers for the area including Sevierville, Knoxville, Cherokee Hills, Pigeon Ford, and many others.

We take the time to match our clients with the right caregiver through our CareMatch program. This program allows us to assess and understand our clients' needs so that we can provide the best care possible. Our caregivers are trained in the Avenues Home Care Way to ensure they meet our high standards of service. By using behavioral assessment tools, we gain insight into our caregivers and match that to the needs and desires of our clients.

Responsibilities

• Assist the client with Activities of Daily Living (ADLs) as specified in the client's plan of care created during intake, including but not limited to: bathing, dressing, grooming, other personal hygiene, toileting, transferring, eating and continence care
• Assist with medication assistance, housekeeping services, laundry, meal preparation, feeding, shopping, transportation to and from appointments and companionship
• Perform other household tasks as specified in the client's plan of care
• Report daily activity to your supervisor through the agency management system and daily activity logs; use other communication avenues when available and as needed, including phone calls, emails, agency app, face-to-face, etc.
• Practice safety in all activities concerning Avenues Home Care clients
• Lift or push up to 50 pounds
• Demonstrate honesty, accountability and integrity
• Provide superior care to Avenues Home Care clients
• Remain vigilant of any potential care concerns or change in condition
• Keep personal appearance in compliance with Avenues Home Care Policies, including abiding by company dress code
• Be timely in reporting for shifts or making scheduling changes
• Report any suspected abuse or neglect immediately up the proper chain of command, as required by law
• Document any behavior, events, conditions or people that are out of the ordinary
• Maintain confidentiality of records, correspondence, etc.
• Attend meetings and in-services as requested
• Abide by all policies and procedures set forth by the Company
• Ensure protection of confidential information that is stored, handled, or maintained by following Company policies and procedures related to confidentiality and/or HIPAA regulations
• Perform other duties as assigned

Requirements

• Good communication skills
• Ability to follow verbal and written assignments
• Proficiency with Homecare Company Management System (ClearCare)
• Maintain an established work schedule
• Effective interpersonal