Patient Care Aide - PCA

Avenues Home Care of Tennessee serves the Northeast Tennessee area, including Kingsport, Bristol, Greeneville, Elizabethton, Erwin, and surrounding communities. Our CareMatch program ensures clients are paired with the right caregiver through behavioral assessments and personalized care plans.

Responsibilities

• Assist clients with Activities of Daily Living (ADLs) as outlined in their care plan, including:
  • Bathing, dressing, grooming, and personal hygiene
  • Toileting, transferring, eating, and continence care
• Provide medication assistance, light housekeeping, laundry, meal preparation, feeding, shopping, and transportation to appointments
• Offer companionship and perform other household tasks specified in the client’s plan of care
• Report daily activity to supervisors via the agency management system, daily logs, or other communication methods (phone, email, app, in-person)
• Practice safety in all client-related activities
• Lift or push up to 50 pounds as required
• Demonstrate honesty, accountability, and integrity in all interactions
• Remain vigilant for changes in client condition or potential care concerns
• Maintain professional appearance in compliance with company dress code and policies
• Report suspected abuse or neglect immediately per legal requirements
• Document unusual behaviors, events, conditions, or individuals
• Maintain confidentiality of client records and information in accordance with HIPAA regulations
• Attend meetings and in-service training as requested
• Adhere to all company policies and procedures
• Perform other duties as assigned

Requirements

• Strong communication skills and ability to follow verbal/written instructions
• Proficiency with the ClearCare Homecare Company Management System
• Ability to maintain an established work schedule
• Effective interpersonal, organizational, and planning skills with attention to detail
• Ability to establish and maintain professional working relationships
• Must be “Fit for Duty” with a valid driver’s license and automobile insurance
• Minimum age of 18 years
• CNA license or prior caregiver experience preferred
• CPR and First Aid certifications preferred
• Reliable transportation

Skills

• Prior experience assisting with ADLs or caring for elderly, disabled, or vulnerable clients

Schedule

• Full-time and part-time positions available
• 8-hour, 10-hour, and 12-hour shifts
• PRN and short shifts offered

Benefits

• New starting pay rate
• Health, dental, and vision insurance
• Personal protective equipment (PPE) provided
• Holiday pay
• Referral bonuses
• Daily pay option

Equipment Used

• Telephone, smartphone, or tablet
• Personal protective equipment (required)

Safety Expectations

• Work safely and follow all safety rules
• Report unsafe working conditions or behaviors immediately