Patient Benefits Representative Sr
About the role
The US Oncology Network is looking for a Patient Benefits Representative to join our team at Texas Oncology. This full-time position will support the Oncology Department at our 18980 N. Memorial Drive Suite 440 clinic in Humble, Texas. This position will be a level 1 or Sr depending on relevant candidate experience. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis. The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.
Responsibilities
- Educate patients on insurance coverage and benefits.
- Assess patients' financial ability; may educate patients on assistance programs.
- Update and maintain patient insurance eligibility, coverage, and benefits in the system.
- Support and adhere to the US Oncology Compliance Program, including the Code of Ethics and Business Standards and Shared Values.
- Prior to treatment, obtain insurance coverage information and demographics; educate patients on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses.
- Ass