Patient Attendant (Part-time)

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, we’re building careers at Emplify Health. We care for our teams while they care for their communities, supporting you now and into the future. Join us and find out how a little empathy changes everything.

About the role

We are seeking a friendly, service-oriented Hospital Patient Attendant to join our team. In this role, you will warmly greet and assist patients, family members, and visitors from the drop-off area and help them navigate the hospital and clinic. You’ll play an important part in creating a welcoming, supportive, and positive experience for everyone who enters our facilities.

Scheduled weekly hours: 24 (.6 FTE)
Shifts: Monday, Wednesday, and Friday between 7:30am–5pm, with occasional weekend rotation required (10-week rotation)
Location: La Crosse

Responsibilities

• Provide exceptional customer service by greeting, directing, escorting, and assisting patients, visitors, and families throughout the hospital and clinic.
• Assist patients with wheelchair use, transport, and wayfinding while ensuring safety.
• Support check-in processes for visitors and vendors and respond to customer questions, concerns, or needs using appropriate resources.
• Perform a variety of clerical duties, including basic computer use, paging, phone skills, and data entry for tracking logs and reports.

Requirements

• High School Diploma or equivalency
• 1 year of experience working with the public
• 1 year of customer service or healthcare experience preferred
• Basic computer skills is a plus

Benefits

• Starting pay of $16.47+ (more for experience)
• 401(k) with matching
• Paid time off
• Competitive health insurance
• Wellness programs to keep you and your family healthy
• Tuition reimbursement
• Career growth opportunities and access to Emplify Health’s Career Development Center

Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota, and Michigan’s Upper Peninsula.