Patient Advocate - Patient Safety - Full Time

Position Summary

Essential Functions

• Advocates for the needs of our patients and their representatives in a proactive, inclusive, empathetic, and positive manner.
• Supports organizational learning and a holistic approach to our patient’s needs.
• Provides guidance for new or inexperienced caregivers related to patient-service recovery.
• Collaborates with all caregivers to improve processes that directly impact patient and community perception.
• Oversees the internal system for managing patient/representative concerns and maintains applicable regulatory body compliance.
• Provides data analysis to identify trends specific to patient experience and develops corrective action plans based on those trends.
• Actively participates on or leads workgroups or committees related to patient advocacy.
• Supports the design and innovation of the Patient Family Advisory Council.
• Works collaboratively with the Patient Safety and Legal Departments.

Other Duties

• Travel for this position is sometimes required.

The pay for this position ranges from $32.00-$42.68 per hour.