Patient Admissions Technician

Responsibilities

• Affords assistance in managing the patient from admission through transfer to inpatient units, collaborating closely with clinical teams to optimize resource allocation and capacity.
• Collaborates with various departments to book, confirm, schedule, and reschedule consultations, diagnostic tests, and procedures.
• Manages scheduled and unscheduled patient registrations, ensuring timely processing, obtaining signatures, scanning documents, and completing physician orders accurately.
• Welcomes patients and visitors in a professional and courteous manner upon arrival and directs them to the relevant desk.
• Ensures the collection and documentation of all necessary demographic, medical, and insurance information to facilitate patient processing.
• Handles authorization processes by accurately inputting required information into the EPIC system to ensure smooth and timely claim submission.
• Identifies patients who may require financial counseling assistance and refers them to Patient Financial Counselors for further support.
• Completes and processes admission forms, ensuring all information is filled and compliant with hospital policies and regulatory standards.
• Utilizes hospital management software and other digital tools to help with scheduling appointments, updating records, and preparing reports.
• Executes administrative tasks, such as filing and maintaining documents in accordance with management's directives.
• Participates in regular training sessions on healthcare regulations and best practices to ensure compliance and consistently deliver high standards of patient care.

Qualifications

• Education: High School Diploma or equivalent required.
• Experience: One (1) year of patient care experience in hospital or healthcare setting preferred.
• Licenses/Certifications: None.