Patient Admissions Representative

About the role

Initial contact for potential clients and/or families, EAP’s, detoxes and other referral sources to facilitate admission to appropriate Seafield facility. This position is classified as Essential Day 2 for emergency closure purposes.

Responsibilities

• Ensure that all clients are treated with dignity and respect.
• Affirming care for Lesbian, Gay, Bisexual, Transgender and Questioning clients.
• Assist with client admissions, working with medical facilities, employers, and referral sources.
• Answer calls, explain Seafield programs, and record admission info.
• Schedule assessment appointments and handle insurance verifications.
• Ensure insurance verification is complete before assessments.
• Prepare documents and work with UR and Medical departments.
• Coordinate transportation for client admissions.
• Maintain relationships with referral sources and follow their protocols.
• Coordinate bed availability and review medical paperwork for placement.
• Work with Medical Director and maintain the bed board.
• Scan documents, give tours, and process payments.
• Perform other duties as assigned.

Requirements

High school graduate with a minimum of two (2) years working experience in public service area.

Physical demands: requires talking, hearing, and specific vision abilities (close, distance, and focus); primarily sedentary with occasional walking and standing; must be able to use a computer, keyboard, mouse, calculator, copier, fax, scanner, and phone.

Skills

• Good basic telephone and typing skills.
• Detail oriented and able to work independently.
• Thorough knowledge of and experience with 12 Step Recovery Program.
• Proficient with computer, keyboard, mouse, calculator, copier, fax, scanner, and phone.

Pay

$20.00 - $22.00 per hour

Schedule

Part-time position with nights and weekends shifts required.