Patient Admissions Assistant

Key Responsibilities

• Greet patients, families, and transport staff upon arrival
• Complete patient admissions, registrations, and data entry accurately and efficiently
• Explain admission paperwork and consent forms prior to patient signing
• Notify clinical leadership of patient arrivals and coordinate patient placement
• Ensure all required patient information is collected, verified, and processed
• Schedule and coordinate appointments with medical and behavioral health staff
• Answer phones, manage paperwork, and assist with insurance-related communication
• Conduct routine patient safety checks and document per facility guidelines (including 15-minute checks when required)
• Observe patient behavior and communicate concerns or changes to clinical staff
• Absorb contraband searches and documentation of patient belongings/valuables
• Obtain patient vital signs, height, and weight when assigned
• Support a safe, clean, and structured environment for patients and staff
• Assist with incident reporting and follow-up documentation
• Deliver excellent customer service with professionalism, empathy, and urgency

Required Skills & Qualifications

• Ability to work efficiently in a fast-paced healthcare setting
• Strong data entry, organization, and attention to detail
• Excellent interpersonal and communication skills
• Commitment to patient safety, confidentiality, and ethical care
• Ability to remain calm and professional in high-stress situations

Education & Experience

• Bachelor’s degree preferred (Social Services or related field a plus)
• 1+ year of healthcare, admissions, or patient services experience preferred