Patient Administrative Coordinator

Responsibilities

• Greet patients in a friendly, outgoing manner.
• Verify appointments and assist in completing any necessary paperwork.
• Ensure 360 communication with patients, physicians, other staff members and anyone else involved in the patient’s care - including any necessary follow-ups.
• Maintain complex schedules while ensuring that all patients are scheduled the appropriate number of visits.
• May include coordinating with the Physical Therapist and other staff members to accommodate the patient’s needs.
• Accurately update and maintain records in the electronic medical and billing record system, including billing changes.
• Follow up for any additional information when appropriate.
• Collect copayments and process in an accurate, timely and professional manner.
• Issue any receipts and handle any billing-related tasks.
• Accurately input data collected from in-house research.
• This information provided is pivotal in determining clinic performance.
• Support the clinic performance by preparing management information, imputing data from in-house research and assuming basic maintenance of clinic supplies and equipment.
• Respect patient privacy and adhere to any confidentiality policies.
• Other Tasks:
• The Patient Administrative Coordinator must be able to multitask in a fast paced, demanding environment while staying on top of daily reports and tasks.
• Perform additional duties as assigned by the clinic director.

Qualifications

• No prior experience or education required.
• High school graduate or equivalent.
• Experience in a patient centered health care position is an advantage but is not necessary.
• Excellent verbal and written communication skills.
• Must possess solid basic computer skills.
• Commitment to diversity, equity, and inclusion.