Patient Accounting Follow UP Specialist

Responsibilities

• Manage outstanding accounts receivable
• Ensure timely payment for healthcare services
• Focus on follow-up activities, including contacting payers, resolving payment delays, and recommending actions for delinquent accounts

Qualifications

• Minimum Education: High school graduate or equivalent required. Associate’s degree related to the medical field or business preferred.
• Must be computer software and hardware literate.
• Minimum Experience: Three (3) years appropriate work experience with a high level of communication skills and organizational ability required, preferably within the medical field. Familiarity with statues and regulations that impact collection of patient’s accounts required.
• Frequent contact with insurance companies, medical staff offices, ancillary department heads, patient registration, credit and collections department and attorney’s offices.
• Required Certification/Registration: N/A

Physical Requirements

• Standard office
• Works in a clean, well-lighted, heated or ventilated facility.
• No routine exposure to hazards.
• Physical Demands: Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks. Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment. Can withstand long periods of sitting, standing and/or constant walking. Ability to lift 20lbs.
• Mental Demands: Ability to foster collaborative relationships, to work well under pressure, to organize and synthesize new information, and prioritize tasks. Possesses critical thinking, analytical skills and flexibility. Ability to multi-task. Required detailed attention to work in an environment where interruptions cannot be controlled. Demonstrates sensitivity to customer needs and expectations.

Benefits

• Supports career growth and professional potential
• Resources to help excel in your career
• Tuition reimbursement programs for continued education
• Comprehensive health, dental and retirement benefits
• Inclusive and diverse team culture