Patient Account Representative - PB

Main Function

• Independently monitors and controls accounts receivables of third-party payers.
• Reviews daily registration/referral processes within own payer area and coordinates with appropriate departments when necessary.
• Run AR reports from monitoring of specifics.
• Reconciles accounts timely and accurately.
• Communicates and resolves issues with internal and external customers regarding payer-specific requirements in registration, referrals, charges, and coding affecting the submission and payment of professional claims.
• Maintains knowledge of payer regulations and all manual and electronic procedures in submission and remittances.

Education

• A high school diploma or GED is required.
• An associate's degree is preferred.
• Medical terminology is desired.
• ICD-9/10 CPT coding experience is strongly preferred.

Experience

• Previous medical billing experience of 2 to 3 years is preferred.
• Familiarity with all forms of payer claims by paper and electronic media is preferred.
• Excellent public/patient relations and communication skills are required.
• Skills in using Mainframe, Excel, and Word are preferred.

Salary range

$19.40 - $22.50

Starting pay

Based on experience

_Thompson Health is an EOE encouraging individuals with disabilities, and veterans to apply._