Patient Account Representative GS9061

About the role

Primary – Build patient accounts, verify insurance, manage assigned WQs, pursue collection of accounts with insurance companies and patients, phone call duties, answer patient account questions, takes payment by phone, help coordinate credentialing functions, assist Director of Clinic Financial Services and CFS administrator with any additional assigned duties.

Responsibilities

• Build patient accounts
• Verify insurance
• Manage assigned WQs
• Pursue collection of accounts with insurance companies and patients
• Phone call duties
• Answer patient account questions
• Takes payment by phone
• Help coordinate credentialing functions
• Aid Director of Clinic Financial Services and CFS administrator with additional assigned duties

Requirements

• High School/GED (degree must be conferred on or before agreed upon start date)
• OK Driver's License required
• Vocational/Technical Insurance/billing collections experience in a medical setting preferred
• Knowledge of payor resources, payor portal, claim issues, ICD-10 and CPT coding preferred
• Technical training in the medical billing/collections field is acceptable

Skills, Proficiencies, And/or Knowledge

• Computer knowledge
• Customer service skills
• Phone etiquette
• Organization skills
• The ability to meet deadlines
• Understand patient demographics
• Research accounts
• Multi-tasking skills

Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)

Benefits

Not specified

Pay

$18.60 - $21.00, Hourly

Schedule

Typically, Monday through Friday, 8:00am-5:00pm