Patient Account Representative

Under general supervision, performs clerical functions in a clinical setting; addresses students on the phone and in person; determines the urgency of their needs, alerting appropriate staff as needed; schedules appointments within the electronic health record (EHR) system; and manages incoming documentation to facilitate the Student Health Clinic and Psychiatric & Counseling Services and support the delivery of care provided by staff.

Requirements

• Clerical office experience equivalent to three years of full-time employment, of which at least twelve months must be comparable to or above the level of Clerk II, or
• At least six months previous experience in the Hospital Business Office at the level of Clerk III, or
• Any combination of clerical office experience and undergraduate college-level coursework or post-high-school secretarial/clerical training equivalent to four years of full-time employment, including at least twelve months of clerical office experience comparable to or above the level of Clerk II. Study as a full-time student may be substituted for work experience on a month-for-month basis for a maximum of 30 or 36 required months of experience.

Schedule

• 9-month position following the academic year
• Monday - Friday, 8:00 am to 4:30 pm

Pay

Starting hourly rate: $19.98