Patient Account Representative

About the role

Sherman Oaks Hospital is a 153-bed, not-for-profit, acute-care community hospital located in Sherman Oaks, California. Staffed with over 500 employees and an extraordinary team of physicians, the hospital is recognized for advanced technology and compassionate care, providing 24/7 emergency care along with a full range of specialized medical, surgical, and diagnostic services. Sherman Oaks Hospital has been nationally recognized multiple times as a "100 Top Hospital" by Fortune/Merative, holds an "A" grade in patient safety from The Leapfrog Group, and has received Patient Safety Excellence recognition from Healthgrades.

Responsibilities

• Reviews all patient charts for accuracy of patient and billing information.
• Distributes all billing to appropriate personnel.
• Reviews and performs follow-up on all authorizations, specialty referrals, and Dr.'s dictated notes.
• Communicates clearly and efficiently by telephone.
• Maintains a current knowledge of contracts and state Workers Compensation fee schedules.
• Operates a computer to input and retrieve data.

Requirements

• High School Graduate or GED Equivalent (required for all new hires effective 4/1/14).
• Knowledge of multiple insurance billing requirements.
• 1-2 years of Business office experience preferred.
• Knowledge of medical terminology.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer service experience required.

Benefits

Sherman Oaks Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to:

• Paid time off
• 401K retirement plan
• Medical, dental, and vision coverage
• Tuition reimbursement
• Many more voluntary benefit options

Pay

A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $23.00 to $26.22 per hour. The exact starting compensation will be determined based on factors such as skillset, years of applicable experience, education, credentials, and licensure.

Schedule

• Employment Status: Full Time
• Shift: Days