Patient Access Supervisor

Responsibilities

• Oversee the daily operations of the patient access department, including scheduling, registration, insurance verification, and financial counseling.
• Ensure that patients receive high-quality care and services by monitoring and maintaining departmental performance metrics.
• Develop and implement policies and procedures to improve patient access and streamline departmental operations.
• Train and supervise staff members, providing ongoing coaching and feedback to ensure that they meet performance expectations.
• Collaborate with other departments to ensure that patient care is coordinated and efficient.
• Maintain accurate records and prepare reports on departmental performance.
• Stay up-to-date with industry trends and best practices to ensure that the patient access department is providing the highest level of service possible.

Requirements

• Bachelor’s Degree preferred; High School Diploma required
• 3–5 years in patient access/ or front desk operations required
• 2+ years in Supervisory or Managerial role required
• must be willing to travel