Patient Access Specialist, PRN, (Denton-Mesa)

General Summary of Duties

This position will ensure all Patient Access functions within the Physical Therapy department are completed accurately and timely for proper operation of management reports and cash flow.

Requirements

• High School Diploma, with 1 year experience in healthcare setting
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminology
• Must be able to multitask
• Proficient in MS Office applications which include Outlook, Word, Excel, and PowerPoint

Essential Functions

• Conduct and document patient interviews to obtain demographic, insurance and financial information for registration, insurance verification, prior authorization, and billing.
• Performing check-in procedures and knows patient flow processes.
• Verifies patient insurance eligibility for coverage and appropriate benefit levels for ordered services.
• Calculates, discusses, and collects estimated patient financial liability according to financial clearance policies.
• Schedules patients for evaluation and treatment per provider guidelines.
• Adheres to compliance policies and procedures regarding order validation, financial and cash policies, compliance forms, government and commercial payor requirements and regulations, and patient safety requirements for appropriate patient identification.
• All other duties as assigned.

Physical Demands

• Frequent sitting, conversing, and listening
• Use hands to touch, handle, or feel objects, tools or controls
• Adjust focus
• Lift and/or carry over 20 pounds on a regular basis
• Push/pull over 25 pounds on a regular basis
• Stand and/or walk at least 5 hours per day
• Work at a computer for extended periods of time

Work Environment

• Normal busy office environment with much telephone work and with direct patient contact.
• Occasional evening or weekend work.