Jobs · Healthcare · Texas

Patient Access Specialist - PRN Day/Swing shift

Emerus Holdings, Inc. · San Antonio, TX · 1 mo ago
HealthcareFull-time
We need to output HTML fragment with sections: About Us? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. We need to include sections only when posting has real, specific content. The posting includes "About Us HIGHLIGHTS SHIFT: Day Shift (7a-7p / 12p-12a) JOB TYPE: PRN LOCATION: Kelly FACILITY TYPE: 29 bed Small-Format Hospital (14 ER, 8 Inpatient)". That's about the role? Actually "About Us" is a section. We can treat "About Us" as a heading? The allowed headings list includes "About the role". Not "About Us". But we can still use

for any section heading; they gave examples but not exclusive. Probably we should use headings that match content: "About Us", "Shift", "Job Type", "Location", "Facility Type", "Position Overview", "Essential Job Functions", "Other Job Functions", "Basic Qualifications". However they said use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). That suggests we should map content to those standard headings where possible. But we can also create other headings if needed? The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but suggests using those. Probably we should map to those categories: About the role (maybe About Us), Responsibilities (Essential Job Functions + Other Job Functions), Requirements (Basic Qualifications), Qualifications (maybe same as Requirements?), Skills (maybe knowledge of insurance plans, medical terminology, MS Office, language fluency), Benefits (none given), Pay (none), Schedule (Shift info). We need to include a section only when posting has real, specific content. So we can include About the role, Responsibilities, Requirements, Skills, Schedule. Benefits, Pay omitted if not present. We must preserve all substantive information. So we need to include details from About Us highlights: shift, job type, location, facility type, description of Emerus, mission, partners, etc. Also Position Overview paragraph. Essential Job Functions list (bulleted). Other Job Functions list. Basic Qualifications list. We need to format lists with
  • . Use

    for prose. We must not include boilerplate like cookie/navigation/legal/EEO etc. There's none. We must not repeat job title as heading (job title not given explicitly). Not needed. We must not put Job ID/requisition numbers as headings (none). We must not include filler like "commensurate with experience". Not present. Now craft HTML. Structure:

    About the role

    About Us: ... include the highlights and description.

    Maybe we can break into multiple paragraphs. But we need to preserve all info. Let's extract: About Us HIGHLIGHTS: SHIFT: Day Shift (7a-7p / 12p-12a) JOB TYPE: PRN LOCATION: Kelly FACILITY TYPE: 29 bed Small-Format Hospital (14 ER, 8 Inpatient) We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros. Position Overview: The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. Essential Job Functions: list items. Other Job Functions: list items. Basic Qualifications: list items. Now schedule: we have shift info. Could put under Schedule heading. We have no explicit Benefits or Pay. Thus sections: About the role, Responsibilities (maybe combine Essential and Other Job Functions?), Requirements (Basic Qualifications), Skills (maybe knowledge of insurance plans, medical terminology, MS Office, language fluency), Schedule. But we need to avoid thin sections. Could combine Responsibilities and Other Job Functions under one Responsibilities heading. Skills could be under Qualifications? But they said use headings like Qualifications, Skills. We'll make separate. Let's decide: - About the role: includes About Us description, highlights, Position Overview. - Responsibilities: Essential Job Functions + Other Job Functions (maybe split but we can combine). - Requirements: Basic Qualifications (education, experience, etc.) - Skills: Knowledge of insurance plans, medical terminology, MS Office, language fluency (English required, English & Spanish requirement in El Paso Market) - Schedule: Shift info (Day Shift 7a-7p / 12p-12a), Job Type PRN, Location Kelly, Facility Type. But schedule section should contain schedule specifics; location and facility type maybe not schedule but we can include them there or maybe under About the role. However we need to avoid thin sections. Could put location/facility under About the role as well. But schedule heading expects shift info. We'll include shift, job type, location, facility type under Schedule? Might be odd but okay. Alternatively we could have separate headings: About the role, Responsibilities, Requirements, Skills, Schedule, and maybe Facility? But they said prefer few substantive sections over many thin ones. So we should combine location/facility into About the role or Schedule. I'll put location/facility under About the role as part of description. Thus Schedule will just have shift and job type. Now craft HTML. Need to ensure no markdown fences. Let's write:

    About the role

    About Us HIGHLIGHTS: SHIFT: Day Shift (7a-7p / 12p-12a); JOB TYPE: PRN; LOCATION: Kelly; FACILITY TYPE: 29 bed Small-Format Hospital (14 ER, 8 Inpatient). We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.

    Position Overview: The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement.

    Responsibilities

    • Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records
    • Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships
    • The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital
    • Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff
    • Provide and obtain signatures on required forms and consents
    • Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
    • Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system
    • Obtain insurance authorizations as required by individual insurance plans where applicable
    • Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion
    • Scan all registration and clinical documentation into the system and maintain all medical records
    • Assist with coordinating the transfer of patients to other hospitals when necessary
    • Respond to medical record requests from patients, physicians and hospitals
    • Maintain cash drawer according to policies
    • Maintain log of all patients, payments received, transfers and hospital admissions
    • Maintain visitor/vendor log
    • Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff
    • Receive deliveries including mail from various carriers and forward to appropriate departments as needed
    • Notify appropriate contact of any malfunctioning equipment or maintenance needs
    • Attend staff meetings or other company sponsored or mandated meetings as required
    • Assist medical staff as needed
    • Perform additional duties as assigned

    Requirements

    • High School Diploma or GED, required
    • 2 years of patient registration and insurance verification experience in a health care setting, preferred
    • Emergency Department registration experience, strongly preferred
    • Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required
    • Basic understanding of medical terminology
    • Excellent customer service
    • Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred
    • Position requires fluency in English; written and oral communication
    • Fluency in both English & Spanish is a requirement in the El Paso Market

    Skills

    Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors; basic understanding of medical terminology; excellent customer service; working knowledge of MS Office (Word, Excel, Outlook); fluency in English (written and oral); fluency in both English and Spanish (required in El Paso Market).

    Schedule

    Day Shift (7a-7p / 12p-12a); PRN (as needed).

    Check we didn't repeat content unnecessarily. We included shift in About the role highlights and also in Schedule. Might be duplication but okay. Could remove shift from About the role to avoid duplication. But we need to preserve all info; we can keep shift in About the role but also schedule. Might be considered duplication but not prohibited. However we

Similar jobs