Patient Access Specialist - PRN

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines. Keep all substantive info. We need to parse the job posting. Key parts: - Intro about Ensemble: description. Could be "About the role" or "About Ensemble"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have "About the role" heading with description of role and company. - The Opportunity: ENTRY LEVEL CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement. This is like Benefits? Could be part of Benefits section. - Pay: "This position pays between $17.00 - $18.15/hr based on experience". Also "This position is an onsite role and candidates must be able to work on-site at Carilion - Rockbridge Hospital in Lexington, VA". That's schedule/location. - Job Responsibilities: a long paragraph with bullet-like sentences. We need to turn into

• list. - Experience: "1+ years of customer service experience". Required Education: "High School Diploma/GED". Required Certification: "CRCR Required within 6 months of hire (Company Paid)". Also maybe "Join An Award-winning Company" list of awards. - Benefits: "Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs." Also earlier "Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement". Also "Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement." Also "Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company." Also "Work-Life Flexibility Leadership Purpose + Values". Might be part of Benefits or Culture. We need to avoid boilerplate: EEO statements, accommodation, legal, etc. Also remove duplicated lines. We need to preserve all substantive info. So we need to include details about responsibilities, requirements, qualifications, benefits, pay, schedule (onsite location). Also maybe "About the role" includes company description. Let's extract substantive content: Company description: "Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results." That's about company culture and purpose. Could be under "About the role" or maybe separate "About Ensemble". We'll put under "About the role". Opportunity bullet list: "Bonus Incentives", "Paid Certifications", "Tuition Reimbursement", "Comprehensive Benefits", "Career Advancement". These are benefits/opportunities. Pay: "$17.00 - $18.15/hr based on experience". Schedule/Location: "This position is an onsite role and candidates must be able to work on-site at Carilion - Rockbridge Hospital in Lexington, VA". Responsibilities: list of duties. Let's extract responsibilities sentences: - "The Patient Access Representative is responsible for performing admitting duties for all patients admitted for services at the hospital." - "They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements." - "The Representative will work within the policies and processes as they are being performed across the entire organization." - "Responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey." - "Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion." - "Patient Access staff will be held accountable for point of service goals as assigned." - "Responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities." - "Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership." - "Responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options." - "Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name." - "Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services." - "Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate." - "Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate." - "Responsible for distribution and documentation of other designated forms and pamphlets." We can combine some but keep as list items. Requirements/Qualifications: - Experience: "1+ years of customer service experience" - Required Education: "High School Diploma/GED" - Required Certification: "CRCR Required within 6 months of hire (Company Paid)" - Possibly also "Join An Award-winning Company" details: list of awards. But awards could be under "About the role" or separate "Qualifications"? Probably under "About the role" as company accolades. Benefits: we have: - Bonus Incentives - Paid Certifications - Tuition Reimbursement - Comprehensive Benefits (healthcare, time off, retirement, well-being programs) - Career Advancement - Professional development: each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. - Recognition: quarterly and annual incentive programs. - Work-Life Flexibility, Leadership, Purpose + Values (maybe part of culture). We can combine into Benefits section. Schedule: we have onsite location. Pay: we have hourly range. We should not include sections with filler like "commensurate with experience". Not present. We need to output only HTML fragment, no markdown. Let's structure:

  About the role

  Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

  Maybe also include awards list as part of About the role? Could be separate

  Qualifications

  but awards are not qualifications. Could be under "About the role" as additional info. But we could also have a separate

  Qualifications

  for awards? Not needed. Better to keep About the role includes company description and purpose. Then

  Responsibilities

  with
  • ... each duty. Then

    Requirements

    with
    • for experience, education, certification. Then

      Benefits

      with
      • for bonus incentives, paid certifications, tuition reimbursement, comprehensive benefits (list subitems?), career advancement, professional development, recognition programs. Then

        Pay

        with

        $17.00 - $18.15/hr based on experience

        Then

        Schedule

        with

        This position is an onsite role; candidates must be able to work on-site at Carilion - Rockbridge Hospital in Lexington, VA.

        We must ensure we don't repeat job title as heading. Not using. We must not include Job ID etc. We must not include boilerplate like EEO, accommodation, legal, etc. Remove those paragraphs. Check for duplicated lines: The responsibilities paragraph had repeated sentence about performing admitting duties etc. We'll deduplicate. Now produce HTML. Let's craft list items concisely but preserve all substantive info. Responsibilities list items: - Performing admitting duties for all patients admitted for services at the hospital, while meeting the organization's mission, goals, and regulatory compliance requirements. - Working within the organization's policies and processes. - Assigning accurate MRNs, completing medical necessity/compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing an overlay tool while delivering excellent customer service (Press Ganey). - Operating the telephone switchboard to relay incoming, outgoing, and inter-office calls, adhering to policies and providing compassionate customer service. - Being held accountable for point-of-service goals as assigned. - Utilizing quality auditing and reporting systems to ensure accounts are corrected, including accounts for other employees, departments, and facilities. - Conducting audits of accounts, ensuring forms are completed accurately and timely to meet audit standards, and providing statistical data to Patient Access leadership. - Performing pre-registration of patient accounts prior to visits via inbound/outbound calls to obtain demographic, insurance, and other patient information, including financial liabilities, point-of-service collections, past due balances, and payment plan options. - Explaining general consent for treatment forms to patients/guarantors/legal guardians, obtaining necessary signatures and witness names. - Explaining and distributing patient education documents (e.g., Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and future service forms). - Reviewing eligibility responses in the insurance verification system, selecting applicable insurance plan codes, and entering benefit data to support POS collections and billing for clean claim rates. - Accurately screening medical necessity using Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment and distributing ABNs as appropriate. - Distributing and documenting other designated forms and pamphlets. Requirements list: - 1+ years of customer service experience. - High School Diploma or GED. - CRCR certification required within 6 months of hire (company-paid). Benefits list: - Bonus incentives. - Paid certifications.